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POV: You’re a photographer who’s tired of not knowing what to say, when to say it, and how to fully map out your CRM to make it work for you. Until now. Having been a mentor for over 2 years now, I know one of the biggest pain points in client experience is actually giving an experience in the first place. In having email templates, questionnaires, and workflows, you will begin serving your clients with a luxury experience and answering their questions before they have them. Not to mention, the time you'll be saving yourself by putting these processes in place.

the client experience bundle

Map out your entire client experience with a fully customizable email, questionnaire, and workflow sequence that’s created to improve your client experience and reduce your overwhelm.

what's inside:

+ 30+ email templates that are mostly done-for-you
+ 2 locations + getting to know you questionnaires for a wedding or an elopement
+ 2 timeline questionnaires for a wedding and elopement
+ 3 workflows - inquiry to booking workflow, booking to wedding workflow, and booking to elopement workflow
+ Instructions guide
+ client experience strategies infused throughout
+ each template is Easily customized to your own brand voice and approach

will this work for me if i'm not a wedding or elopement photographer?

While these emails, questionnaires, and workflows could be customized for any photography niche, I recommend the product for wedding and elopement photographers primarily because of the time saver these templates will be. If you would like to purchase knowing it's geared toward that niche, you're welcome to customize as you wish!

What is your refund policy?

Due to the nature of this product being digital, all sales are final. No refunds or exchanges.

What emails are included?

initial inquiry response
3-day follow up
7-day follow up
14-day follow up
after discovery call recap
first after-call follow up
second / final after call follow up
contract and invoice email
thank you for booking
locations questionnaire
received location questionnaire
follow up for location questionnaire
location list / guide
follow up about location list/guide
location picked, next steps
10 days before session
check in - 6 months out
timeline questionnaire
received timeline questionnaire
follow up on timeline questionnaire
after timeline call
last check in
sneak peek gallery delivery
full gallery delivery
request for review
ghosted call
not a good fit
running behind on gallery delivery
request for raw files
asking for credit / no filters
asking for a discount

How will i receive the product? 

You will receive an email from us after purchasing with a link to your guide. From there, you will click through the links in the guide to access and copy the templates. If you haven't received an email within 30 minutes, please check your spam/promotions and then email us at

"is this for me?"

This is for you if: 

- you want to serve your couples with a seamless process for them and you
- you know you've never built out a proper workflow
- you struggle with knowing what to say and when
- you are ready to cutdown on admin time and get organized
- you are excited about creating a better client experience